Terms of Services

Welcome to Iron Mile Parts. These Terms of Service (“Terms”) govern your access to and use of ironmileparts.com (the “Website”) and your purchase of products from Iron Mile Parts (“Iron Mile Parts,” “we,” “us,” or “our”).

By accessing the Website, creating an account, submitting an order, or otherwise using our services, you agree to these Terms. If you do not agree to these Terms, please do not use the Website or place an order.

1. About Iron Mile Parts

Iron Mile Parts is an online retailer of commercial truck parts, components, tools, and related products.

Products available through our Website may be manufactured, distributed, or fulfilled by third-party manufacturers, distributors, and suppliers.

Because products may be fulfilled through different suppliers and distribution channels, availability, specifications, shipping times, packaging, and other product details may vary.

2. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You may not:

  • Use the Website for fraudulent, unlawful, or abusive purposes.
  • Provide false or misleading information.
  • Attempt to interfere with the security or operation of the Website.
  • Attempt to gain unauthorized access to our systems or accounts.
  • Use automated tools to scrape, copy, or collect Website content without our permission.
  • Reproduce, distribute, modify, or commercially exploit Website content without authorization.
  • Use the Website in a manner that could damage, disable, overburden, or impair the Website or interfere with another person’s use of it.

We reserve the right to restrict or terminate access to the Website when reasonably necessary to protect Iron Mile Parts, our customers, or our systems.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, dimensions, availability information, pricing, and other product information.

However, product information may occasionally contain errors or may change based on information supplied by manufacturers or distributors.

We reserve the right to correct errors, update information, or change product information at any time without prior notice.

Photographs are provided for illustration purposes and may not always represent the exact packaging, labeling, or current appearance of a product.

4. Product Fitment and Compatibility

Customers are responsible for confirming that a product is compatible with their specific vehicle, truck, equipment, and application before placing an order.

Commercial truck parts may vary based on factors including:

  • Year
  • Make
  • Model
  • Engine
  • Transmission
  • VIN
  • Axle configuration
  • Wheelbase
  • Production date
  • Existing components
  • Manufacturer specifications
  • Other vehicle or equipment configurations

When available, fitment information provided on the Website is intended as a reference and should be independently verified before purchase and installation.

If you are uncertain whether a product is correct for your application, we strongly recommend contacting Iron Mile Parts before placing your order.

Iron Mile Parts is not responsible for costs resulting from the purchase or installation of an incompatible product, including labor, installation, towing, vehicle downtime, rental equipment, lost revenue, or other related expenses, to the fullest extent permitted by law.

5. Product Availability

All products are subject to availability.

We may limit quantities, discontinue products, or remove products from the Website at any time.

Because some products are fulfilled through third-party suppliers, an item shown as available on the Website may occasionally become unavailable before an order can be fulfilled.

If we are unable to fulfill an order, we may cancel the affected order or portion of the order and provide a refund for amounts paid for the unavailable merchandise.

6. Prices and Taxes

Product prices displayed on the Website are subject to change without notice.

Applicable sales tax, shipping charges, handling charges, and other applicable fees will be displayed during checkout when applicable.

Although we make reasonable efforts to maintain accurate pricing, an occasional pricing error may occur.

If an order contains a significant pricing or product-information error, we may contact you to confirm whether you would like to proceed at the correct price. If the order cannot be fulfilled, we may cancel the order and provide a refund for amounts paid.

7. Orders and Order Acceptance

When you place an order through the Website, you are submitting an offer to purchase the selected products.

Your order confirmation confirms that we received your order. It does not necessarily mean that your order has been accepted or that the product is available for shipment.

We reserve the right to accept, decline, or cancel an order when reasonably necessary, including because of:

  • Product availability
  • Supplier or manufacturer availability
  • Pricing or product-information errors
  • Payment issues
  • Suspected fraud or unauthorized activity
  • Incorrect shipping information
  • Shipping restrictions
  • Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been processed, we will refund the amount paid for the cancelled merchandise.

8. Payment

By submitting an order, you represent that you are authorized to use the payment method provided.

Payment must be successfully authorized before an order can be processed.

We may use third-party payment processors to securely process transactions. Your use of those payment services may also be subject to the applicable provider’s terms and policies.

9. Shipping and Delivery

Shipping and delivery estimates are provided in good faith and are based on information available to us at the time the estimate is provided.

Shipping estimates are not guarantees unless we expressly state otherwise.

Orders may ship from Iron Mile Parts, a manufacturer, distributor, warehouse, or other fulfillment partner.

Some orders may be shipped in multiple packages or from multiple locations.

Once an order is placed, we will make reasonable efforts to process and ship it within the timeframe communicated to you.

If we become aware that an order cannot be shipped within the applicable promised timeframe, we will provide the notices and options required by applicable law, including any applicable right to cancel the order and receive a refund.

Shipping times may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, transportation disruptions, supplier delays, or other unforeseen events.

10. Shipping Addresses and Delivery Requirements

Customers are responsible for providing complete and accurate shipping information.

Some commercial truck parts may be oversized, heavy, or subject to special freight requirements.

Certain products may have restrictions relating to:

  • Residential delivery
  • Commercial delivery
  • Liftgate service
  • Freight delivery
  • Oversized shipments
  • Special handling
  • Other carrier requirements

Additional charges may apply where special shipping services are requested or required.

If additional information or payment is necessary to complete delivery, we may contact you before shipping.

11. Inspection of Shipments

Customers should inspect shipments as soon as reasonably possible after delivery.

If an item arrives damaged, incorrect, defective, or materially different from what was ordered, please contact Iron Mile Parts promptly and provide your order information and photographs or other documentation when requested.

Do not install or modify a product that appears damaged or incorrect.

Installing, modifying, or using a product before reporting an apparent problem may affect your eligibility for a replacement, refund, or other remedy, to the extent permitted by applicable law.

12. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by the Iron Mile Parts Return & Refund Policy, which forms part of these Terms.

Certain products may be subject to additional return restrictions imposed by the manufacturer or supplier.

Customers should contact Iron Mile Parts before returning any merchandise and follow the return instructions provided.

Unauthorized returns may be delayed or refused to the extent permitted by applicable law.

13. Manufacturer Warranties

Some products sold through Iron Mile Parts may include a manufacturer’s warranty.

Manufacturer warranties are provided by the applicable manufacturer and are subject to that manufacturer’s terms, conditions, limitations, and exclusions.

Iron Mile Parts does not represent that every product carries a manufacturer’s warranty.

Where a manufacturer warranty applies, Iron Mile Parts may assist customers with the warranty process. Final warranty determinations may be made by the applicable manufacturer or supplier.

Nothing in these Terms is intended to eliminate or restrict a warranty or consumer right that cannot legally be excluded.

14. Installation and Product Use

Commercial truck parts may involve braking, steering, suspension, electrical, fuel, engine, drivetrain, hydraulic, or other critical vehicle systems.

Customers are responsible for determining whether professional installation is appropriate.

Products should be installed and used according to applicable manufacturer instructions and specifications.

Iron Mile Parts is not responsible, to the fullest extent permitted by law, for damage, injury, loss, or other consequences resulting from improper installation, modification, misuse, neglect, failure to follow manufacturer instructions, or use of a product outside its intended application.

15. Third-Party Manufacturers, Suppliers, and Fulfillment Partners

Products sold through Iron Mile Parts may be manufactured, distributed, or fulfilled by third parties.

Third-party manufacturers and suppliers may have their own policies regarding product specifications, warranties, returns, shipping, and other matters.

We may share information necessary to fulfill your order with the applicable manufacturer, distributor, warehouse, shipping provider, or other service provider.

Additional information regarding how we collect and use personal information is available in our Privacy Policy.

16. Intellectual Property

The Website and its contents, including text, logos, graphics, photographs, designs, product information, trademarks, and other materials, are owned by or licensed to Iron Mile Parts or their respective owners and are protected by applicable intellectual property laws.

You may access and use Website content for personal or legitimate purchasing purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit Website content without prior written permission, except as permitted by applicable law.

17. Third-Party Websites and Services

The Website may contain links to third-party websites, services, manufacturers, payment processors, shipping providers, or other resources.

Iron Mile Parts does not control and is not responsible for third-party websites, services, content, security, availability, or policies.

Your use of third-party websites and services may be subject to their own terms and privacy policies.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Website will always be available or uninterrupted.
  • Website information will always be completely accurate or error-free.
  • Every product will remain available.
  • Product information supplied by manufacturers or suppliers will never change.
  • A product will be suitable for every particular vehicle or application.
  • Shipping or delivery estimates will always be met.

Nothing in these Terms is intended to exclude, restrict, or waive any warranty, right, or protection that cannot legally be excluded or waived.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Iron Mile Parts and its owners, employees, contractors, agents, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Website or the purchase, installation, or use of products purchased through the Website.

This may include, to the extent permitted by law:

  • Labor or installation costs
  • Vehicle downtime
  • Lost profits
  • Lost revenue
  • Towing expenses
  • Rental vehicle or equipment expenses
  • Business interruption
  • Other indirect or consequential losses

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

20. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Iron Mile Parts and its owners, employees, contractors, agents, suppliers, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from:

  • Your violation of these Terms.
  • Your unlawful use of the Website.
  • Your misuse of a product.
  • Your violation of applicable law.
  • Your violation of another person’s rights.
21. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the Website after updated Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

22. Governing Law

These Terms will be governed by the applicable laws of the jurisdiction in which Iron Mile Parts is legally organized, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute will be handled in a court of competent jurisdiction as permitted by applicable law.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

24. Entire Agreement

These Terms, together with the policies and notices posted on the Website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the agreement governing your use of the Website and your purchases from Iron Mile Parts.

If there is a conflict between these Terms and a specific policy governing a particular transaction, the specific policy will control to the extent applicable.

25. Contact Us

If you have questions regarding these Terms, your order, or our products, please contact us:

Last Updated: 2026